Frequently Asked Questions
General
What is Ozyon?
Ozyon is a privacy-first, non-custodial crypto exchange. Swap tokens across 100+ chains without KYC, accounts, or trusting a centralized entity.
Do I need to create an account or connect a wallet?
Wallet connection is only needed for DEX and Bridge routes. For Private swaps and No-Wallet Mode, you can trade without connecting anything - just enter a destination address and send funds to the deposit address provided.
Is KYC required?
No. Ozyon never asks for personal information or identity verification.
Swapping
How long do swaps take?
| Swap Type | Estimated Time |
|---|---|
| Same-chain swaps | 10-60 seconds |
| Cross-chain bridges | 1-10 minutes |
| Private swaps | 15-30 minutes |
What are the fees?
Fees vary by route and include:
- Network gas fees
- Bridge/DEX protocol fees
- Ozyon platform fee (minimal)
All fees are shown before you confirm. No hidden costs.
What if my swap fails?
| Scenario | What Happens |
|---|---|
| Same-chain | Transaction reverts, you keep your tokens (minus gas) |
| Cross-chain | Contact support with your transaction hash |
Which chains are supported?
100+ chains including Ethereum, Arbitrum, Optimism, Base, Polygon, Solana, BSC, and more.
Privacy
How private are Private Swaps?
Private Swaps break the on-chain link between your source and destination wallets. External observers cannot trace the connection.
For best results, use a fresh destination address that has never been linked to your identity.
Is Ozyon truly anonymous?
Ozyon doesn't collect personal information. However:
- Your ISP/VPN can see you visited the site
- Wallet activity is on public blockchains
- For maximum privacy, use fresh addresses
Does Ozyon log my activity?
No. We don't log wallet addresses or trading activity tied to your identity.
Security
Is Ozyon safe to use?
Yes. Ozyon is non-custodial - we never hold your funds. Swaps execute through audited smart contracts and established bridges.
Who controls my funds?
You do. Always. We cannot access, freeze, or move your tokens.
What if I have an issue?
Contact support via our Telegram or the support page.
Contact
| Channel | Link |
|---|---|
| X (Twitter) | @UseOzyon |
| Telegram | OzyonExchange |
| Website | ozyonexchange.com |